If you need to get in touch regarding your order or have any questions, please contact us at info@studiocotidian.com

We aim to respond as quickly as possible during our office hours.

Creating an Account

You may choose to create a Studio Cotidian account at checkout. Creating an account allows for a faster checkout experience, saves your preferred addresses, and gives you easy access to your order history and return requests.

Guest Checkout

You may also complete your purchase as a guest. All order and shipping confirmations will be sent to you by email.

Managing Your Account

Once signed in, you can update your personal information, saved addresses, and payment preferences under My Account.

Order History

Your account allows you to view past purchases, track deliveries, and initiate return requests directly.

Password Assistance

If you forget your password, select “Forgot your password?” on the sign-in page and follow the instructions sent to your email. For any other account-related issues, please contact us directly.

Currencies

All prices are set in CAD by default. If you select your region in the website footer, prices will be displayed in your local currency for reference. Final charges are processed at a competitive exchange rate determined by your payment provider.

Accepted Payment Methods

We accept all major payment methods, including credit and debit cards, digital wallets, and express checkout options.

Please note: Cash on delivery is not accepted.

We take your privacy seriously. All personal information is kept confidential and used solely to process and fulfill your orders. For full details on how your data is handled, please refer to our Privacy Policy.

Every Studio Cotidian piece undergoes thorough quality control prior to shipment. However, if your item arrives damaged or if you believe there is a fault, please contact us at info@studiocotidian.com with your order number, a brief description of the issue, and clear photos where applicable.

Each case is reviewed individually, and we will work with you to find the most appropriate solution.